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Residential Services

We offer a special service plan just for our residential users.

ReCAP PLAN (Residential Computer Assurance Plan)
The ReCAP Plan includes the following benefits.
A PC Check Special
  You will receive a PC Check Special every 6 months = $130 value
This includes: System Analysis, Virus Scan, Removal of Unnecessary Files, Removal of Unused Programs, Removal of Erroneous start-up Files, Hard Drive Scan, Removal of Trojan Spyware, Cleaning of CD Rom Laser Lens, Cleaning of Floppy Drive, Cleaning of mouse rollers.
10% Discount On Hourly Rates
  You will receive a 10% discount off our normal hourly labor fees for any computer work that is not covered by the PC Check Special.
No Service Charge
  No service charge/call-out fee/travel charge for any on-site visit.
Priority Scheduling
  We will schedule your service calls ahead of our non-ReCAP customers. If your computer breaks down, we will bump your call to the top and you will receive first priority service.
Free Telephone Support (up to 15 mins per incident)
  Free phone support (up to 15 minutes per incident). If you run into a problem, we are a phone call away to help you solve your problem.
Free E-mail Support
  Free E-mail support. Just send us an email with your support problems or requests, and we will respond with possible solutions and advice.
Free Buyer Consultation - Via E-mail
  Not sure what to buy for your computer or new computer? Send us an email, and we can help advise you with your purchasing decisions.
Free Monthly Newsletter
  Receive monthly newsletter to keep you updated with the latest technology.
All this for less than the cost of a cup of coffee per day!
Just $15 per month can give you peace of mind by leaving
your computing problems to us!
  CALL US TODAY (03) 9894 5010 or EMAIL US HERE
   
 
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